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Remote Desktop

  1. Follow this link to enable Remote Desktop
  2. Open port 3389 if you are using a router or Bellsouth DSL modem
  3. Disable Windows Firewall and any other third party firewalls (e.g. Norton, McAfee, ZoneAlarm)
  4. Pass your ip address (see below), user name and password over the phone to the Computer Dr On Call technician supporting you